L2 Service Desk Analyst

PERTH NETWORK - SERVICE DESK ANALYSTS �55357;�56547;
Get in touch ASAP!

ASAP Start - End of June contract

*** Looking for an IT professional with strong L2 Service Desk Skills ***

NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE
 Visa status which applicants will be accepted:
- Australian Citizen
- Permanent Resident
- 482/485 Skilled Worker Visa

• Exceptional Communication Skills – The ability to clearly communicate with a diverse range of stakeholders, including admin staff, nurses, managers, executives, doctors, and patients.
• Communication Over Technical Expertise – While technical skills are important, strong communication is prioritised.
• Key Technologies in Use – Windows 10, Office 365, Active Directory, ServiceNow, Active Roles, SCCM, SolarWinds, HP hardware.
• Network Knowledge Required – A solid understanding of vLANs, subnets, routers, firewalls, and WAN environments is essential. Candidates with only small-scale experience (e.g., single-router/single-switch setups) may find the troubleshooting environment challenging.